Sadly, up to 75% of people have been exposed to traumatic events, many as children. This workshop will explain the impact of trauma at a social, behavioural, neurological and psychological level. You’ll learn why people ‘flip their lids’ and how to reduce triggers. We will cover the six principles of trauma-informed practice and how this applies to buildings, public spaces, programs and conversations. After completing this e-learn, you will have a better understanding of how to build psychological safety in your own work and personal environment.